Refund Policy

Refund Policy for Realfittech.com

Last updated: [1 aug 2024]

1. Return Period

We offer a 7-day return period for most products purchased from Realfittech.com. The return period begins from the date of delivery.

2. Eligibility for Returns

To be eligible for a return, your item must be:
- In the same condition as you received it
- Unused and in its original packaging
- Accompanied by the original receipt or proof of purchase

3. Non-Returnable Items

Certain items cannot be returned, including:
- Personalized or custom-made products
- Intimate or sanitary goods
- Downloadable software products
- Gift cards

4. Process for Returns

To initiate a return:
a) Contact our customer service team within the 7-day return period
b) Provide your order number and reason for the return
c) We will provide you with return instructions and a return shipping label if applicable

5. Refunds

After receiving and inspecting the returned item, we will process your refund. The refund will be credited to the original payment method used for the purchase.

6. Refund Timeframe

- Once we receive and approve your return, we will initiate the refund immediately.
- It may take 5-10 business days for the refund to appear in your account, depending on your payment provider.

7. Return Shipping Costs

- If the return is due to our error (e.g., you received an incorrect or defective item), we will cover the return shipping costs.
- If the return is for any other reason, you will be responsible for the return shipping costs.

8. Exchanges

We do not offer direct exchanges. If you need a different item, please return the original purchase and place a new order.

9. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a return and replacement at no cost to you.

10. Cancellations

- Orders can be cancelled for a full refund if they have not yet been shipped.
- To cancel an order, contact our customer service team as soon as possible.

11. Contact Us

For any questions about our refund policy or to initiate a return, please contact our customer support team at:

[Info@realfittech.com]

12. Changes to This Policy

We reserve the right to modify this refund policy at any time. Any changes will be reflected on this page with an updated "Last updated" date.